Support

Tell us which game you are playing and what happened. We will route your message to the right place.

Player support

For help with Roadwake, Word Cove, or another DONCO Games title. Include the game name, device or platform, and a concise description of the issue.

support@doncogames.com

Privacy questions

For questions about privacy notices, data handling, or a privacy request related to a DONCO Games title.

privacy@doncogames.com

Helpful details to include

  • The game title and where you encountered the issue
  • Your device or platform and operating-system version
  • The app version, when it is visible in the game
  • Steps that led to the issue and any exact error message

Do not send passwords, payment-card details, government identifiers, or other sensitive information by email.